The Boot Order of "Surface Laptop 2" matters with:.This will allow the Keyboard to be enabled/initialized. Power on the Surface Laptop 2 machine while holding the volume down key (or any key). That is the reason Trend Micro tested several BIOS updates, and does NOT see this issue being resolved.Ĭurrently there is one workaround with current Surface Laptop 2 behavior. And TREND has proven that is OS/driverl level, the keyboard can work normally if BIOS/Firmware is correct. This should be solved on the Microsoft against BIOS/Firmware. Such that the keyboard cannot be detected at ALL. The hardware is not correctly initialized/reset on BIOS/Firmware level. This is related to the Microsoft Surface Laptop 2 BIOS handling of hardware (Keyboard).
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